Support

Service portfolio

Our professional after sales & service experts are actively involved in understanding and fulfilling the customer needs on top priority. Through a team of specialized engineers, technicians & a network of partners at international level, we extend support for installation, pre-commissioning, troubleshooting & onsite training.

Highly experienced team can help in analysing the root cause and provide appropriate solution.

Customer portal

Dedicated customer portal for status tracking, monitoring, error reporting and maintenance of Maico products. The portal serves as an interface between end user and aftersales team.

Our qualified team looks after pre / aftersale support on motor control centers, switchgear schematic, electrical, carpark smoke/CO management ect.

Aftersales tools

With Maico Gulf (MGU) predominantly working on air movement products, fluid dynamics play crucial role in understanding actual system performance post installation in cases of unintended performance characteristics observed.

Development team with the help of available major CAE tools- CFD/FEA assists aftersales team continuously with RCA and possible solution working alongside with all involved stakeholders.

  • Intertek
  • applus
  • ul
  • amca
+971 72 589 000
+971 72 589 001
enquiry@maicogulf.com